Verizon Customer Support Associate
Iconic Management Iconic Management Dorchester, MA Dorchester, MA Full-time Full-time $48,000 - $55,000 a year $48,000 - $55,000 a year 3 days ago 3 days ago 3 days ago Iconic Management is looking for a full-time ambitious and confident Verizon Customer Support Associate to join our astounding Customer Service Department.
We are a local essential business focused on customer service, sales, and client relations.
This strategy has played a critical role in the massive growth we have encountered over the past year to become a leading local business consulting firm.
We are forming a team of Customer Service-minded individuals who are self-motivated, accountable, and engaged in professional and personal growth.
First and foremost, our mission is to provide the best experience to both our customers AND our Verizon Customer Support Associates.
We do this by constructing an exceptional customer experience and staying true to four core values; teamwork, dedication, professional development, and sparking joy and happiness across our Verizon Customer Support Associates and our customers.
These are the values that define who we are and have empowered our monstrous growth.
Join us as we redefine the customer service and sales industry! Responsibilities As A Verizon Customer Support Associate:
Confer with customers to provide information about products or services, deals or sales promotions, take or enter orders, or obtain confidential customer information Attract potential new customers by answering product questions, and exceeding customer needs to assure customer satisfaction Maintain a high level of professionalism and develop a positive rapport with each and every customer Work with our Customer Service, Sales, and Management staff to stay updated on the latest and greatest products, services, and sales promotions our clients have to offer Contribute feedback and ideas to Management in order to improve procedures, increase client satisfaction, and enhance sales margins Go the extra mile to engage customers and develop long-lasting relationships to increase customer retainment Our Verizon Customer Support Associate Position Is For You If You have a college degree or are in the pursuit of one currently You have previously worked as a Customer Service Representative or Sales Associate You are comfortable frequently engaging with new people and growing your network You have superb communication skills and a knack for leadership You have strong moral principles, integrity, and reliability You are driven, solution-oriented, and have a passion for delivering exemplary customer service You are an exceptional listener and a patient problem solver You thrive in a fast-paced team-oriented environment What's In It For Our Customer Service Team Member? Holidays off to spend with family and friends Infinite opportunities to advance from entry-level Positive, diverse, and welcoming work environment Company funded trips and team building activities Conferences and networking events Volunteer opportunities No cap on bonuses! Job Type:
Full-time Pay:
$48,000.
00 - $55,000.
00 per year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Dorchester, MA:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are a local essential business focused on customer service, sales, and client relations.
This strategy has played a critical role in the massive growth we have encountered over the past year to become a leading local business consulting firm.
We are forming a team of Customer Service-minded individuals who are self-motivated, accountable, and engaged in professional and personal growth.
First and foremost, our mission is to provide the best experience to both our customers AND our Verizon Customer Support Associates.
We do this by constructing an exceptional customer experience and staying true to four core values; teamwork, dedication, professional development, and sparking joy and happiness across our Verizon Customer Support Associates and our customers.
These are the values that define who we are and have empowered our monstrous growth.
Join us as we redefine the customer service and sales industry! Responsibilities As A Verizon Customer Support Associate:
Confer with customers to provide information about products or services, deals or sales promotions, take or enter orders, or obtain confidential customer information Attract potential new customers by answering product questions, and exceeding customer needs to assure customer satisfaction Maintain a high level of professionalism and develop a positive rapport with each and every customer Work with our Customer Service, Sales, and Management staff to stay updated on the latest and greatest products, services, and sales promotions our clients have to offer Contribute feedback and ideas to Management in order to improve procedures, increase client satisfaction, and enhance sales margins Go the extra mile to engage customers and develop long-lasting relationships to increase customer retainment Our Verizon Customer Support Associate Position Is For You If You have a college degree or are in the pursuit of one currently You have previously worked as a Customer Service Representative or Sales Associate You are comfortable frequently engaging with new people and growing your network You have superb communication skills and a knack for leadership You have strong moral principles, integrity, and reliability You are driven, solution-oriented, and have a passion for delivering exemplary customer service You are an exceptional listener and a patient problem solver You thrive in a fast-paced team-oriented environment What's In It For Our Customer Service Team Member? Holidays off to spend with family and friends Infinite opportunities to advance from entry-level Positive, diverse, and welcoming work environment Company funded trips and team building activities Conferences and networking events Volunteer opportunities No cap on bonuses! Job Type:
Full-time Pay:
$48,000.
00 - $55,000.
00 per year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Dorchester, MA:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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