Part-Time Weekend Hospital Lobby Access Control / Front Desk Attendant
Beacon Hill Hospitality Beacon Hill Hospitality Boston, MA Boston, MA Part-time Part-time $22 an hour $22 an hour 1 day ago 1 day ago 1 day ago Weekend Hospital Access Control / Front Desk Attendant The Hospital Front Desk Attendant is responsible for creating a safe and positive experience for each person entering the hospital- including patients, visitors and employees.
Stationed behind the front desk of the lobby entrance, this crucial position is charged with not only a warm and welcoming experience, but a safe one.
From answering basic navigational questions and assisting with wayfinding to providing basic access control, this critical role sets the tone for the rest of the individual's visit.
Most importantly, the Front Desk Attendant is a professional who understands the importance of access control and ensuring the hospital lobby supports its staff and patients with a strong customer service mindset.
This position is for PART-TIME on Sundays from 11:
00PM to 7:
00AM Essential Duties and Responsibilities (including but not limited to):
Provides a warm welcome to all entering the facility, offering to provide assistance where needed Ensure that patients and visitors are aware of and adhering to hospital entrance policies Adheres to access control requirements such as checking badges to ensure authorized access Helps provide information and guide patients, visitors and employees to their desired location Finds moments to go above and beyond by anticipating patient and visitor's needs, such as:
Customer service-related issues will be handled quickly and professionally Assisting with wayfinding Understands the importance of access control and working closely with security when needed Ensures hospital lobbies and public areas are clean, safe, and uncluttered in accordance with hospital standard Support to security as an additional vigilant set of eyes and ears at the hospital entrance Performs other related duties as assigned Required Skills/Abilities (including but not limited to):
Deliver extraordinary service to each patient and visitor Maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors Ability to read, understand, and communicate effectively both verbally and on paper Ability to proactively solve problems, but also knows when to ask for help Education and Experience High School degree or equivalent At least one year related experience strongly preferred Beacon Hill Hospitality is proud to be an Equal Opportunity Employer (EOE).
Disclaimer The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Stationed behind the front desk of the lobby entrance, this crucial position is charged with not only a warm and welcoming experience, but a safe one.
From answering basic navigational questions and assisting with wayfinding to providing basic access control, this critical role sets the tone for the rest of the individual's visit.
Most importantly, the Front Desk Attendant is a professional who understands the importance of access control and ensuring the hospital lobby supports its staff and patients with a strong customer service mindset.
This position is for PART-TIME on Sundays from 11:
00PM to 7:
00AM Essential Duties and Responsibilities (including but not limited to):
Provides a warm welcome to all entering the facility, offering to provide assistance where needed Ensure that patients and visitors are aware of and adhering to hospital entrance policies Adheres to access control requirements such as checking badges to ensure authorized access Helps provide information and guide patients, visitors and employees to their desired location Finds moments to go above and beyond by anticipating patient and visitor's needs, such as:
Customer service-related issues will be handled quickly and professionally Assisting with wayfinding Understands the importance of access control and working closely with security when needed Ensures hospital lobbies and public areas are clean, safe, and uncluttered in accordance with hospital standard Support to security as an additional vigilant set of eyes and ears at the hospital entrance Performs other related duties as assigned Required Skills/Abilities (including but not limited to):
Deliver extraordinary service to each patient and visitor Maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors Ability to read, understand, and communicate effectively both verbally and on paper Ability to proactively solve problems, but also knows when to ask for help Education and Experience High School degree or equivalent At least one year related experience strongly preferred Beacon Hill Hospitality is proud to be an Equal Opportunity Employer (EOE).
Disclaimer The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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