Supervisory Customer Service Representative
- Lead, supervise, and develop team members across CASE Division including Account Management and Market Research Programs. - Executes performance management planning across multiple functions to ensure organizational operations align with GSA Priorities, FAS goals and measures, Program initiatives, and client objectives. - Ensure account management, marketing, segmentation, and program plans and strategies are developed and executed to help customers meet their requirements with GSA Solutions - Perform customer outreach through face to face meetings, events, and other mediums. - Ensures employees are managing strategic customer relationships, both internal and external, and have awareness of their requirements, and populate the opportunity pipeline. - Collaborate efficiently with internal business lines, categories, and portfolios For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-14 salary range starts at $120,043 per year.To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is defined as directing, planning and leading business development, customer service and marketing campaigns and initiatives.
Estimated Salary: $20 to $28 per hour based on qualifications.
the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-14 salary range starts at $120,043 per year.To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is defined as directing, planning and leading business development, customer service and marketing campaigns and initiatives.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$120,043 to $156,053 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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