Technical Project Manager at Arise Virtual Solution Inc in Remote
Technical Project Manager - Remote Department:
Project Mgmt OffLocation:
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! The Technical Project Manager will report to the VP, Technical Services . This role provides project development, leadership, management, and oversight for internal strategic projects. These projects are normally major initiatives that require corporate guidance, facilitation and oversight. They will vary depending on size and scope and will require flexible tailored project management solutions. The Technical Project Manager oversees all aspects of a project using planning, monitoring, and controlling processes to ensure on time, on budget delivery. This position provides day-to-day project team management as well as communications with key stakeholders and subject matter experts to ensure successful execution. It includes direct interaction with a broad range of senior, technical, and functional managers along with subject matter experts within Arise and external teams, often acting as the single point of contact to client leads and/or vendors. What you will be doing:
Manages internal strategic projects (typically IT-focused projects). Ownership throughout the full project lifecycle - initiation, planning, execution, closure. Oversees and directs activities of project personnel (Arise and client/vendor) to ensure project progresses on schedule and within prescribed budget. Develops and executes against a detailed project plan (work breakdown structure). Disciplined documentation of project artifacts. Acts as a brand ambassador for Arise when managing external facing projects. Develops and delivers appropriate communications and updates to project stakeholders. Provides cross-functional leadership in the management of enterprise projects. Builds a collaborative environment for the project team. Effectively manages risk - escalates concerns, risks, and issues with the appropriate sense of urgency. Actively drives mitigation/resolution of concerns, risks, and issues. Analyzes project outcomes and documents lessons learned to team knowledge base. Our new team member will need:
Minimum of five years of related experience managing strategic and enterprise projects through a complete project lifecycle. Ability to manage client/internal relationships and instill sense of confidence in ability to deliver objectives. Must clearly demonstrate the ability to deliver projects on schedule, within budget, with a high degree of customer satisfaction. Experience working with waterfall and agile project management methodologies. Ability to effectively communicate (written and verbally) with clients, stakeholders, and senior leadership. Ability to define and facilitate detailed project plans. Demonstrated accomplishment in successfully managing concurrent projects and cross-functional project teams. Demonstrated leadership qualities such as conflict/issue resolution. Excellent analytical and organization skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects. The proven ability to manage key stakeholder interests in an ambivalent culture while at the same time managing conflicting priorities and business interests. Very strong follow-up and organizational skills. Bachelor's degree and PMP certification required. Experience managing large and complex infrastructure and SaaS initiatives a plus. Competitive Compensation and Benefits which include:
Medical / Dental / Vision / Flex Spending Benefits through Cigna 401k, Retirement (40% match) Generous PTO and Holiday Plan! We also offer Volunteer Time Off (VTO) Tuition Reimbursement ($4K / year) Great Place to Work - Sun Sentinel 2015, 2016, 2017, 2018, 2019! Empowerment Squad Activities - Philanthropy/Volunteering, Team Challenges, Fun Events! When smart creative and passionate people get together, the results are astounding and the opportunities limitless. Achieve your potential at Arise. Diversity creates a healthier atmosphere:
equal opportunity employer M/F/D/V.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Project ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Project Mgmt OffLocation:
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! The Technical Project Manager will report to the VP, Technical Services . This role provides project development, leadership, management, and oversight for internal strategic projects. These projects are normally major initiatives that require corporate guidance, facilitation and oversight. They will vary depending on size and scope and will require flexible tailored project management solutions. The Technical Project Manager oversees all aspects of a project using planning, monitoring, and controlling processes to ensure on time, on budget delivery. This position provides day-to-day project team management as well as communications with key stakeholders and subject matter experts to ensure successful execution. It includes direct interaction with a broad range of senior, technical, and functional managers along with subject matter experts within Arise and external teams, often acting as the single point of contact to client leads and/or vendors. What you will be doing:
Manages internal strategic projects (typically IT-focused projects). Ownership throughout the full project lifecycle - initiation, planning, execution, closure. Oversees and directs activities of project personnel (Arise and client/vendor) to ensure project progresses on schedule and within prescribed budget. Develops and executes against a detailed project plan (work breakdown structure). Disciplined documentation of project artifacts. Acts as a brand ambassador for Arise when managing external facing projects. Develops and delivers appropriate communications and updates to project stakeholders. Provides cross-functional leadership in the management of enterprise projects. Builds a collaborative environment for the project team. Effectively manages risk - escalates concerns, risks, and issues with the appropriate sense of urgency. Actively drives mitigation/resolution of concerns, risks, and issues. Analyzes project outcomes and documents lessons learned to team knowledge base. Our new team member will need:
Minimum of five years of related experience managing strategic and enterprise projects through a complete project lifecycle. Ability to manage client/internal relationships and instill sense of confidence in ability to deliver objectives. Must clearly demonstrate the ability to deliver projects on schedule, within budget, with a high degree of customer satisfaction. Experience working with waterfall and agile project management methodologies. Ability to effectively communicate (written and verbally) with clients, stakeholders, and senior leadership. Ability to define and facilitate detailed project plans. Demonstrated accomplishment in successfully managing concurrent projects and cross-functional project teams. Demonstrated leadership qualities such as conflict/issue resolution. Excellent analytical and organization skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects. The proven ability to manage key stakeholder interests in an ambivalent culture while at the same time managing conflicting priorities and business interests. Very strong follow-up and organizational skills. Bachelor's degree and PMP certification required. Experience managing large and complex infrastructure and SaaS initiatives a plus. Competitive Compensation and Benefits which include:
Medical / Dental / Vision / Flex Spending Benefits through Cigna 401k, Retirement (40% match) Generous PTO and Holiday Plan! We also offer Volunteer Time Off (VTO) Tuition Reimbursement ($4K / year) Great Place to Work - Sun Sentinel 2015, 2016, 2017, 2018, 2019! Empowerment Squad Activities - Philanthropy/Volunteering, Team Challenges, Fun Events! When smart creative and passionate people get together, the results are astounding and the opportunities limitless. Achieve your potential at Arise. Diversity creates a healthier atmosphere:
equal opportunity employer M/F/D/V.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Project ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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