Software Engineering Manager, Post Order Service at Wayfair LLC in Boston, MA
Who We Are:
Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, d cor, home improvement, housewares and more. Partnering with Product, Experience Design, Analytics and business leaders across Wayfair, our Engineering teams ensure that we're building technology that solves important customer problems in elegant, scalable, measurable ways. Our Engineering organization includes a variety of teams solving interesting problems:
The Supply Chain teams are responsible for all of the systems related to the physical movement of Wayfair products. Everything from warehousing, order tracking, inventory forecasting to routing systems and final mile delivery. This group is essential to ensuring customers are provided with the best service experience in e-commerce. The majority of Wayfair's business is built on repeat customers and it is important for them to have a smooth delivery experience to ensure they keep them coming back. The Sales, Service and Enterprise platforms are focused on building and improving software that directly impacts customers, customer service agents, sales associates, Finance, Talent Management and external vendors. Our engineers are responsible for all the tools and processes to support these business-critical operations of Wayfair, along with supporting the continued enhancement and scaling capabilities of these systems. Engineers use data, user-centric design, machine learning, and Agile to achieve operational excellence, fueling company growth. What You'll Do:
Manage with cross-functional scope including tech leads and managers Oversee multiple sprint teams each ranging from 3-6 software engineers Build a capable team with strong leadership through effective headcount planning, hiring, on-boarding, retention, and continuous improvement Be responsible for owning features developed by your team in each phase of a project - design, implementation, code review, QA and deployment to production Partner closely with product owners and stakeholders to build and maintain a robust project roadmap Break down complex initiatives into concrete iterative pieces Seek out, define, and evolve best practices within teams' area of focus as well as initiatives that raise the standards across the organization What You'll Need:
5
years of software development experience 3
years leading or managing a team of software engineers and delivery of business impacting applications Prior hands on experience designing, building and maintaining applications within the full customer facing web stack Understanding of software architecture to help empower software developers to build new features with reliability and scalability in mind Experience in cross-functional consensus building and influencing without authority Mastery in designing systems at scale Proficient in effective troubleshooting and issue resolution techniques Expertise with a modern programming language (such as Python, Java, JavaScript, PHP, C#, Scala, GO, or others) Mastery of writing SQL queries against a relational database About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
Salary Range:
$200K -- $250K
Minimum Qualification
Software Development, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, d cor, home improvement, housewares and more. Partnering with Product, Experience Design, Analytics and business leaders across Wayfair, our Engineering teams ensure that we're building technology that solves important customer problems in elegant, scalable, measurable ways. Our Engineering organization includes a variety of teams solving interesting problems:
The Supply Chain teams are responsible for all of the systems related to the physical movement of Wayfair products. Everything from warehousing, order tracking, inventory forecasting to routing systems and final mile delivery. This group is essential to ensuring customers are provided with the best service experience in e-commerce. The majority of Wayfair's business is built on repeat customers and it is important for them to have a smooth delivery experience to ensure they keep them coming back. The Sales, Service and Enterprise platforms are focused on building and improving software that directly impacts customers, customer service agents, sales associates, Finance, Talent Management and external vendors. Our engineers are responsible for all the tools and processes to support these business-critical operations of Wayfair, along with supporting the continued enhancement and scaling capabilities of these systems. Engineers use data, user-centric design, machine learning, and Agile to achieve operational excellence, fueling company growth. What You'll Do:
Manage with cross-functional scope including tech leads and managers Oversee multiple sprint teams each ranging from 3-6 software engineers Build a capable team with strong leadership through effective headcount planning, hiring, on-boarding, retention, and continuous improvement Be responsible for owning features developed by your team in each phase of a project - design, implementation, code review, QA and deployment to production Partner closely with product owners and stakeholders to build and maintain a robust project roadmap Break down complex initiatives into concrete iterative pieces Seek out, define, and evolve best practices within teams' area of focus as well as initiatives that raise the standards across the organization What You'll Need:
5
years of software development experience 3
years leading or managing a team of software engineers and delivery of business impacting applications Prior hands on experience designing, building and maintaining applications within the full customer facing web stack Understanding of software architecture to help empower software developers to build new features with reliability and scalability in mind Experience in cross-functional consensus building and influencing without authority Mastery in designing systems at scale Proficient in effective troubleshooting and issue resolution techniques Expertise with a modern programming language (such as Python, Java, JavaScript, PHP, C#, Scala, GO, or others) Mastery of writing SQL queries against a relational database About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
Salary Range:
$200K -- $250K
Minimum Qualification
Software Development, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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