Employee Relations Partner
Salary:
$85,520.
00 - $110,000.
00 Annually Location :
10 Park Plaza, Boston Job Type:
Full-Time Job Number:
23-19562 Department:
MBTA - Human Resources Area:
751-Hum Res Staffing & HR Analysis Opening Date:
07/31/2023 Closing Date:
8/14/2023 11:
59 PM Eastern Union Affiliation:
Executive Safety Sensitive:
This is not a Safety Sensitive Position.
Essential Classification:
This is a non-essential classification.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system.
Our mission is to serve the public by providing safe, reliable, and accessible transportation.
MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The Employee Relations Partner will provide counsel on a wide variety of employee relations topics, including guidance regarding Human Resources (HR) polices, procedures and practices.
Duties & Responsibilities Advise and consult with Human Resources Business Partners (HRBPs), managers, and leadership on various work-related challenges, including workplace conflicts, performance management, employee complaints, workforce assessments, job descriptions, and reorganizations.
Responsible for conducting and overseeing confidential non-labor investigations into allegations of misconduct or violations of policy.
Develops investigation plan, gathers relevant facts, interviews witnesses, documents investigation and recommends course of action to leadership, and assists with the implementation of corrective actions and/or disciplinary procedures as appropriate.
Manage EthicsPoint cases submitted and participate in the Authority's EthicPsoint working group that reviews cases on a weekly basis.
Partner with or refers cases to the Legal Department and/or ODCR for investigations related to discrimination, harassment, and/or hostile work environment.
Support retention efforts by obtaining information specific to conducting exit interviews as well as identifying areas of action.
Provide Human Resources (HR) guidance and direction to managers, using data and analytics, to support workplace culture, assist in employee engagement efforts, and help to improve overall retention.
Develop and evaluates overall employee relations trends/themes across authority to understand and address root causes.
Advise management and staff on HR policy interpretation and ensures consistent application and enforcement of Authority policies.
Participates in the policy working groups and assists in drafting HR policy changes that adhere with applicable, state, federal, and employment laws.
Works closely with the leave team on ADA matters and ensuring compliance with ADA request for reasonable accommodations.
Assist the Legal Department with the preparation of responses to complaints filed with the MCAD, EEOC or other relevant agencies and attends and/or testifies at hearings as necessary.
Support and help facilitate the annual employee survey, including participation in working groups and trainings.
Provide support on the annual performance management process for the Authority.
Cultivate positive and professional relationships with department personnel to facilitate harmonious employee relations.
Maintain strict confidentiality of information to include, but not limited to, conversations, documents, files, complaints, and investigations.
Performs all other duties and projects that may be assigned.
Additional responsibilities may include focus on one or more departments or locations.
See applicable addendum for department or location specific functions Minimum Requirements & Qualifications Bachelor's degree in human resources, business administration, or a related field Six (6) years in Employee Relations and/or Human Resources Business Partner role Demonstrated knowledge of HR compliance experience Experience in a fast-paced team environment with strong attention to detail Strong awareness of state and federal employment regulations Resourceful, analytical, and problem-solving aptitude Excellent communication skills, interpersonal skills, ethics, and cultural awareness Demonstrated experience responding to clients with a customer service attitude.
Ability to maintain professionalism and confidentiality.
Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and comfortable learning new technical systems as needed.
Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
A master's degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience Preferred Experience and Skills Master's Degree in HR, Business Administration or related field a plus PHR/SPHR, SHRM-CP/SCP or other HR certification strongly preferred.
Experience with HRIS systems Additional HR training or experience Job Conditions:
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc.
in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions:
General
Disclaimer:
The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Work Environment:
The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
See job description for role-specific requirements.
Work Eligibility:
Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens).
However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions.
International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA.
In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.
S.
Safety Sensitive Positions:
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions:
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff:
During declared states of emergency, employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations:
The MBTA makes reasonable accommodations for applicants with disabilities.
If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or email protected .
Employment Benefits at the MBTA The MBTA offers comprehensive benefits packages to employees.
Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply.
Benefits that may apply to your position include the following:
Insurance:
Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability Paid Time Off (PTO):
Vacation, Personal Days, Sick Leave, Paid Holidays Retirement:
pension or deferred compensation 401(a), plus MBTA contributions Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program:
pre-tax benefits for parking Flexible Spending Account (FSA):
pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc.
via TicketsAtWork.
com Shopping discounts via GovX.
com Verizon and AT&T service discounts And more The above information is meant to be a general overview of the benefit programs offered by the MBTA.
This summary is not a contract andis not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice.
The MBTA is an Affirmative Action/Equal Opportunity Employer 01 What is the highest level of education you have completed? I did not attain a high school diploma or equivalent.
High School Diploma or Equivalent Associate's Degree Bachelor's Degree Master's Degree or higher 02 Which of the following best represents your education and experience? A Bachelor's degree in human resources, business administration, or a related field with 6 years in Employee Relations and/or Human Resources Business Partner role A Master's degree with 4 years in Employee Relations and/or Human Resources Business Partner role An Associate degree with 9 years in Employee Relations and/or Human Resources Business Partner role A nationally recognized certification with 5 years in Employee Relations and/or Human Resources Business Partner role A High School Diploma or GED with 13 years in Employee Relations and/or Human Resources Business Partner role None of these 03 Do you possess a PHR/SPHR, SHRM-CP/SCP or other HR certification? Yes No 04 Do you have experience with HRIS systems? Yes No 05 Will you now or in the future require sponsorship for employment visa status (e.
g.
as H-1B visa status)? Yes No Required Question Recommended Skills Analytical Assessments Attention To Detail Business Administration Collective Bargaining Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.
$85,520.
00 - $110,000.
00 Annually Location :
10 Park Plaza, Boston Job Type:
Full-Time Job Number:
23-19562 Department:
MBTA - Human Resources Area:
751-Hum Res Staffing & HR Analysis Opening Date:
07/31/2023 Closing Date:
8/14/2023 11:
59 PM Eastern Union Affiliation:
Executive Safety Sensitive:
This is not a Safety Sensitive Position.
Essential Classification:
This is a non-essential classification.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system.
Our mission is to serve the public by providing safe, reliable, and accessible transportation.
MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The Employee Relations Partner will provide counsel on a wide variety of employee relations topics, including guidance regarding Human Resources (HR) polices, procedures and practices.
Duties & Responsibilities Advise and consult with Human Resources Business Partners (HRBPs), managers, and leadership on various work-related challenges, including workplace conflicts, performance management, employee complaints, workforce assessments, job descriptions, and reorganizations.
Responsible for conducting and overseeing confidential non-labor investigations into allegations of misconduct or violations of policy.
Develops investigation plan, gathers relevant facts, interviews witnesses, documents investigation and recommends course of action to leadership, and assists with the implementation of corrective actions and/or disciplinary procedures as appropriate.
Manage EthicsPoint cases submitted and participate in the Authority's EthicPsoint working group that reviews cases on a weekly basis.
Partner with or refers cases to the Legal Department and/or ODCR for investigations related to discrimination, harassment, and/or hostile work environment.
Support retention efforts by obtaining information specific to conducting exit interviews as well as identifying areas of action.
Provide Human Resources (HR) guidance and direction to managers, using data and analytics, to support workplace culture, assist in employee engagement efforts, and help to improve overall retention.
Develop and evaluates overall employee relations trends/themes across authority to understand and address root causes.
Advise management and staff on HR policy interpretation and ensures consistent application and enforcement of Authority policies.
Participates in the policy working groups and assists in drafting HR policy changes that adhere with applicable, state, federal, and employment laws.
Works closely with the leave team on ADA matters and ensuring compliance with ADA request for reasonable accommodations.
Assist the Legal Department with the preparation of responses to complaints filed with the MCAD, EEOC or other relevant agencies and attends and/or testifies at hearings as necessary.
Support and help facilitate the annual employee survey, including participation in working groups and trainings.
Provide support on the annual performance management process for the Authority.
Cultivate positive and professional relationships with department personnel to facilitate harmonious employee relations.
Maintain strict confidentiality of information to include, but not limited to, conversations, documents, files, complaints, and investigations.
Performs all other duties and projects that may be assigned.
Additional responsibilities may include focus on one or more departments or locations.
See applicable addendum for department or location specific functions Minimum Requirements & Qualifications Bachelor's degree in human resources, business administration, or a related field Six (6) years in Employee Relations and/or Human Resources Business Partner role Demonstrated knowledge of HR compliance experience Experience in a fast-paced team environment with strong attention to detail Strong awareness of state and federal employment regulations Resourceful, analytical, and problem-solving aptitude Excellent communication skills, interpersonal skills, ethics, and cultural awareness Demonstrated experience responding to clients with a customer service attitude.
Ability to maintain professionalism and confidentiality.
Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and comfortable learning new technical systems as needed.
Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
A master's degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience Preferred Experience and Skills Master's Degree in HR, Business Administration or related field a plus PHR/SPHR, SHRM-CP/SCP or other HR certification strongly preferred.
Experience with HRIS systems Additional HR training or experience Job Conditions:
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc.
in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions:
General
Disclaimer:
The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Work Environment:
The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
See job description for role-specific requirements.
Work Eligibility:
Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens).
However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions.
International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA.
In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.
S.
Safety Sensitive Positions:
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions:
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff:
During declared states of emergency, employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations:
The MBTA makes reasonable accommodations for applicants with disabilities.
If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or email protected .
Employment Benefits at the MBTA The MBTA offers comprehensive benefits packages to employees.
Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply.
Benefits that may apply to your position include the following:
Insurance:
Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability Paid Time Off (PTO):
Vacation, Personal Days, Sick Leave, Paid Holidays Retirement:
pension or deferred compensation 401(a), plus MBTA contributions Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program:
pre-tax benefits for parking Flexible Spending Account (FSA):
pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc.
via TicketsAtWork.
com Shopping discounts via GovX.
com Verizon and AT&T service discounts And more The above information is meant to be a general overview of the benefit programs offered by the MBTA.
This summary is not a contract andis not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice.
The MBTA is an Affirmative Action/Equal Opportunity Employer 01 What is the highest level of education you have completed? I did not attain a high school diploma or equivalent.
High School Diploma or Equivalent Associate's Degree Bachelor's Degree Master's Degree or higher 02 Which of the following best represents your education and experience? A Bachelor's degree in human resources, business administration, or a related field with 6 years in Employee Relations and/or Human Resources Business Partner role A Master's degree with 4 years in Employee Relations and/or Human Resources Business Partner role An Associate degree with 9 years in Employee Relations and/or Human Resources Business Partner role A nationally recognized certification with 5 years in Employee Relations and/or Human Resources Business Partner role A High School Diploma or GED with 13 years in Employee Relations and/or Human Resources Business Partner role None of these 03 Do you possess a PHR/SPHR, SHRM-CP/SCP or other HR certification? Yes No 04 Do you have experience with HRIS systems? Yes No 05 Will you now or in the future require sponsorship for employment visa status (e.
g.
as H-1B visa status)? Yes No Required Question Recommended Skills Analytical Assessments Attention To Detail Business Administration Collective Bargaining Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.
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