Supply Chain Mgr II (FS), Robotic Supply Chain - Delivery Experience
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics.
We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even image yet.
We invent new improvements every day and will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.
The Amazon Robotics Operations and Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions.
It's a fast-paced operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics.
The Delivery Experience - Field Service team is seeking an experienced Order Manager with a background in spare parts, customer service, new product introduction, and a thorough knowledge of materials management and planning systems.
The successful candidate for this position will be self-managing, have a high sense of urgency, and is driven to achieve defined service levels and program goals related to technical, quality, and delivery requirements.
Key job responsibilitiesThe Field Service Order Manager role is responsible for execution performance for Amazon Robotics spare part customers and continuous improvement through automation.
This includes, but is not limited to, customer support ticket resolution, delivery troubleshooting, sales order management, Problem Service Report (PSR), web store catalog management, and exception management.
- Actively support and foster a culture of inclusion.
- You drive overall operational readiness to meet cost and service targets.
- You own automation of business and customer processes to allow the team scale.
- You work on a business strategy that may be defined but the design and process are not well defined.
- You are the subject matter expert for internal team support and exception management resolution.
- You are able to deliver with limited guidance.
- You handle difficult problems/efforts and help drive clarity by identifying and tackling problems in a timely fashion.
- You audit appropriately to ensure effective results.
We are open to hiring candidates to work out of one of the following locations:
Boston, MA, USA North Reading, MA, USA Westborough, MA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even image yet.
We invent new improvements every day and will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.
The Amazon Robotics Operations and Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions.
It's a fast-paced operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics.
The Delivery Experience - Field Service team is seeking an experienced Order Manager with a background in spare parts, customer service, new product introduction, and a thorough knowledge of materials management and planning systems.
The successful candidate for this position will be self-managing, have a high sense of urgency, and is driven to achieve defined service levels and program goals related to technical, quality, and delivery requirements.
Key job responsibilitiesThe Field Service Order Manager role is responsible for execution performance for Amazon Robotics spare part customers and continuous improvement through automation.
This includes, but is not limited to, customer support ticket resolution, delivery troubleshooting, sales order management, Problem Service Report (PSR), web store catalog management, and exception management.
- Actively support and foster a culture of inclusion.
- You drive overall operational readiness to meet cost and service targets.
- You own automation of business and customer processes to allow the team scale.
- You work on a business strategy that may be defined but the design and process are not well defined.
- You are the subject matter expert for internal team support and exception management resolution.
- You are able to deliver with limited guidance.
- You handle difficult problems/efforts and help drive clarity by identifying and tackling problems in a timely fashion.
- You audit appropriately to ensure effective results.
We are open to hiring candidates to work out of one of the following locations:
Boston, MA, USA North Reading, MA, USA Westborough, MA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
