Community Coordinator II (Madison Park Village)
WinnCompanies is looking for an adaptable and outgoing Community Coordinator II to join our team.
Please note that this position will work with 250
residents across multiple properties in the Boston area.
Madison Park Village consists of a portfolio of approximately 1,000 apartments, with a team of four Community Coordinators working together to serve the residents.
In this role, you will work as a core part of our property management team to support and enhance the quality of life at a portfolio of properties in Roxbury across Winn's six key outcome areas:
Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility.
You will also work with residents, partners, and the community staff to identify needs, interests, and opportunities for individuals and the community at large.
You will also utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs, and community engagement opportunities.
Please note that the pay range for this position is $55,000 to $62,000 annually.
Responsibilities Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
Manage property Connected Communities budget.
Review and track goals with Property Managers and Regional Managers.
Coordinate resources for residents that address six key community outcomes:
housing stability, employment, economic mobility, education, health, and community engagement.
Provide direct resident services assistance, program referrals, and 1-1 coaching to individuals and families based on assessed need.
Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn's 6 key outcome areas.
Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
Collect, manage, report on, and analyze resident data using Apricot 360, and ensure accuracy and consistency with established data.
Data is collected through annual resident surveys, resident touchpoints, community programs, activities, and partner reporting.
Effectively develop methods of communication with residents, including but not limited to:
quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
Actively participate in professional development opportunities provided by the region, department, and Winn.
Focus on case management, specific grant requirements, population, and partners.
Work as part of a four-person team to develop a new resident services program serving a variety of populations, including seniors, families, and formerly homeless.
Requirements High school diploma or GED equivalent.
3-5 years of related work experience.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Ability to travel to different properties within the portfolio.
Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint, and Access, and other web based applications.
Ability to produce complex documents, perform analysis, and maintain databases.
Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers Ability to provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
A demonstrated track record of success with partner management.
Preferred Qualifications Bachelor's degree in social work, business, public policy, or related field.
Bilingual in English and Spanish.
$55,000 - $62,000 a year#LI-LC1Our
Benefits:
Full-time US employees are eligible to participate in the following
Benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.
comWhy WinnCompanies?A job you can brag about:
WinnCompanies is a nationally recognized leader in property management and development.
Our team members are committed to helping people in the communities we serve.
A job that challenges you:
Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.
A job you can learn from:
We reward our team's passion and hard work with consistent learning and development opportunities.
A team that cares:
We value teamwork, innovation and mutual respect.
About Us:
With 3,700 team members working across 600
locations in 23 states and D.
C.
, WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance.
No matter your passion, your work at Winn will impact people who are more than just residents to us.
They're individuals, families and heroes.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through this internal link.
Recommended Skills Assessments Brochure Design Case Management Community Management Customer Service Databases Estimated Salary: $20 to $28 per hour based on qualifications.
Please note that this position will work with 250
residents across multiple properties in the Boston area.
Madison Park Village consists of a portfolio of approximately 1,000 apartments, with a team of four Community Coordinators working together to serve the residents.
In this role, you will work as a core part of our property management team to support and enhance the quality of life at a portfolio of properties in Roxbury across Winn's six key outcome areas:
Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility.
You will also work with residents, partners, and the community staff to identify needs, interests, and opportunities for individuals and the community at large.
You will also utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs, and community engagement opportunities.
Please note that the pay range for this position is $55,000 to $62,000 annually.
Responsibilities Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
Manage property Connected Communities budget.
Review and track goals with Property Managers and Regional Managers.
Coordinate resources for residents that address six key community outcomes:
housing stability, employment, economic mobility, education, health, and community engagement.
Provide direct resident services assistance, program referrals, and 1-1 coaching to individuals and families based on assessed need.
Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn's 6 key outcome areas.
Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
Collect, manage, report on, and analyze resident data using Apricot 360, and ensure accuracy and consistency with established data.
Data is collected through annual resident surveys, resident touchpoints, community programs, activities, and partner reporting.
Effectively develop methods of communication with residents, including but not limited to:
quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
Actively participate in professional development opportunities provided by the region, department, and Winn.
Focus on case management, specific grant requirements, population, and partners.
Work as part of a four-person team to develop a new resident services program serving a variety of populations, including seniors, families, and formerly homeless.
Requirements High school diploma or GED equivalent.
3-5 years of related work experience.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Ability to travel to different properties within the portfolio.
Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint, and Access, and other web based applications.
Ability to produce complex documents, perform analysis, and maintain databases.
Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers Ability to provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
A demonstrated track record of success with partner management.
Preferred Qualifications Bachelor's degree in social work, business, public policy, or related field.
Bilingual in English and Spanish.
$55,000 - $62,000 a year#LI-LC1Our
Benefits:
Full-time US employees are eligible to participate in the following
Benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.
comWhy WinnCompanies?A job you can brag about:
WinnCompanies is a nationally recognized leader in property management and development.
Our team members are committed to helping people in the communities we serve.
A job that challenges you:
Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.
A job you can learn from:
We reward our team's passion and hard work with consistent learning and development opportunities.
A team that cares:
We value teamwork, innovation and mutual respect.
About Us:
With 3,700 team members working across 600
locations in 23 states and D.
C.
, WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance.
No matter your passion, your work at Winn will impact people who are more than just residents to us.
They're individuals, families and heroes.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through this internal link.
Recommended Skills Assessments Brochure Design Case Management Community Management Customer Service Databases Estimated Salary: $20 to $28 per hour based on qualifications.
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