Scheduling Coordinator I
4.
1 Boston, MA Boston, MA Full-time Full-time Job Summary The Scheduling Coordinator I will be responsible for:
Scheduling appointments and procedures.
Responding to patient concerns and needs, offering possible appointment options such as location and time.
Entering appropriate information in hospital IT systems and coordinating care with interpreter services, when necessary Collecting, verifying, recording and processing patient demographics, insurance/payment and referral information required for patient appointments in accordance with HIPAA approved procedures.
Entering the correct CPT codes to describe examinations and ICD-9/10 codes to facilitate the authorization process Screening patient for potential contraindications for examination and/or location according to area needs, escalating questions and issues appropriately.
Accurately filling out paper and/or electronic screening forms, when necessary Answering, screening and routing telephone calls.
Recording and forwarding messages and triaging calls for urgent information or services.
Responding to requests for routine information or assistance within scope of knowledge and authority Working with others to promote and encourage each person's contribution.
Providing exceptional care, exceptional service Calling patients and confirming appointments prior to the scheduled date and recording any possible barriers for patients.
Performing other duties as needed To qualify, you must have:
High School Diploma/GED required.
Previous customer service or administrative experience preferred Analytical skills and judgment to interpret data and take appropriate action in circumstances and situations that vary.
Contributing to a supportive team environment within and between other departments and organizations Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Strong attention to details, commitment to excellence and strong planning and organizational skills, using time efficiently and coordinating tasks appropriately Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
Experience the benefits of passion and teamwork.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Boston, MA Boston, MA Full-time Full-time Job Summary The Scheduling Coordinator I will be responsible for:
Scheduling appointments and procedures.
Responding to patient concerns and needs, offering possible appointment options such as location and time.
Entering appropriate information in hospital IT systems and coordinating care with interpreter services, when necessary Collecting, verifying, recording and processing patient demographics, insurance/payment and referral information required for patient appointments in accordance with HIPAA approved procedures.
Entering the correct CPT codes to describe examinations and ICD-9/10 codes to facilitate the authorization process Screening patient for potential contraindications for examination and/or location according to area needs, escalating questions and issues appropriately.
Accurately filling out paper and/or electronic screening forms, when necessary Answering, screening and routing telephone calls.
Recording and forwarding messages and triaging calls for urgent information or services.
Responding to requests for routine information or assistance within scope of knowledge and authority Working with others to promote and encourage each person's contribution.
Providing exceptional care, exceptional service Calling patients and confirming appointments prior to the scheduled date and recording any possible barriers for patients.
Performing other duties as needed To qualify, you must have:
High School Diploma/GED required.
Previous customer service or administrative experience preferred Analytical skills and judgment to interpret data and take appropriate action in circumstances and situations that vary.
Contributing to a supportive team environment within and between other departments and organizations Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations Strong attention to details, commitment to excellence and strong planning and organizational skills, using time efficiently and coordinating tasks appropriately Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
Experience the benefits of passion and teamwork.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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