Senior Project Manager, Change Management
DescriptionThe Senior Project Manager, Change Management, will report to the Director of Organizational Readiness and will contribute through both excellence in complex project leadership and management as well as subject matter expertise in Change Management.
This role will work independently under the guidance of the Director in leading practices for project excellence and in applying change expertise in partnership with key leaders and stakeholders; directing work and delegation to team members to ensure that change projects remain in-scope and meet scheduling and quality requirements; creating, managing, and distributing project communications artifacts such as status reports and information slide decks; and guiding team report-out meetings.
This individual can stand in for the Director of Organizational Readiness as necessary and can lead multiple projects independently.
Responsibilities include, but are not limited to, project oversight, evaluation, coordination, development and documentation of project plans, requirements and specifications, timelines, status, and special projects.
Planning Identifies project objectives, scope, budget, resources, dependencies, and risks in collaboration with Director and Project Sponsors.
Prepares and manages work to project charter and obtains buy-in from all stakeholders.
Facilitates the development of project timeline, defines deliverables and milestones, and sets priorities.
Defines project structure, roles, and responsibilities.
Collaborates with Director and workstream teams on change management and communication approach and plan for program and project duration.
Aids in determining needed meeting types, frequencies and participants.
Ongoing ManagementOwns accountability for meeting project objectives within the prescribed budget.
Develops, maintains, and delegates where necessary project documentation including, but not limited to Project Plan, Meeting Agendas, Meeting Minutes, Decision Documents, Scope Change Forms.
Monitor progress and help ensure corrective actions take place to avoid project slippage.
Establishes and maintains a change control process and framework.
Documents and communicates project status regularly.
Alerts Director of any risks jeopardizing the execution of the project.
Proactively identifies issues and risks; resolves or escalates issues in a timely and effective manner.
Manages project staff, if applicable.
Creates a positive project team environment.
Performs project-related analytical work as needed.
AdvisoryAct as a consultant and advisor to the Organizational Readiness team, as well as stakeholders and leadership groups, on matters of change management best practices.
Serves as a change management primary point of contact for assigned projects to ensure coordination and integration with other projects.
This includes implementation of Workday, major areas of anticipated impact as identified by Business Excellence and functional leadership, and foundational projects related to Business Excellence scope.
Facilitates project team decision making, and helps develop recommendations for items that require input and/or decision making by project sponsors or other stakeholders.
Proactively works with the team to anticipate and address change management and communicate needs related to the project.
Other duties as assigned Skills and CompetenciesProven project leadership and management skills; ability to provide direction to team members, other staff, and consultants, if applicable.
Strong interpersonal, negotiating and team-building skills.
Ability to get work done through others, even if there is no direct reporting relationship.
Exhibits strong political and professional diplomacy, demonstrating understanding of sensitivity in roles, relationships, and cross-enterprise work.
Take-charge ability and excellent judgment in determining and leveraging resources.
Strong experience and ability in developing and managing work to project plans and timelines.
Demonstrated analytic and problem-solving skills.
Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy.
Ability to work within a complex multi-site environment.
Strong PC skills / Microsoft applications, including PowerPoint, Excel, Access, Project, Visio.
Excellent oral and written communication skills.
Strong working knowledge of HR functional areas and processes.
Supervisory ResponsibilityActs as a leader to a small team of project staff, who will not be direct reports; manages the successful execution of the project to program timelines and needs, ensures effective development opportunities, contributes to the performance management process, etc.
Fiscal ResponsibilityIndirect budgetary responsibility for related project plans.
Demonstrates fiscal responsibility by effectively using MGB resources.
Working ConditionsThis position can be remote or hybrid remote with the option of on-site work at the Assembly Row (Somerville) location.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office working conditions.
The noise level in the work environment (on-site) is quiet to moderate.
QualificationsQualificationsBachelor s Degree required.
5-8
years experience in operations management, project management or management consulting, preferably in a healthcare environment.
5-8
years of Human Resources and change transformation management experience as applicable.
PMP Certification preferred.
Strong working knowledge of change management and the modern healthcare environment.
Proficiency with Atlassian tools or other project management software, as well as Microsoft Office tools (Powerpoint, Excel, etc.
).
A combination of education and experience may be substituted for requirements.
Job Field:
Professional/ManagerialOrganization:
Mass General BrighamSchedule:
Full-timeShift:
Day JobEmployee Status:
Regular.
Estimated Salary: $20 to $28 per hour based on qualifications.
This role will work independently under the guidance of the Director in leading practices for project excellence and in applying change expertise in partnership with key leaders and stakeholders; directing work and delegation to team members to ensure that change projects remain in-scope and meet scheduling and quality requirements; creating, managing, and distributing project communications artifacts such as status reports and information slide decks; and guiding team report-out meetings.
This individual can stand in for the Director of Organizational Readiness as necessary and can lead multiple projects independently.
Responsibilities include, but are not limited to, project oversight, evaluation, coordination, development and documentation of project plans, requirements and specifications, timelines, status, and special projects.
Planning Identifies project objectives, scope, budget, resources, dependencies, and risks in collaboration with Director and Project Sponsors.
Prepares and manages work to project charter and obtains buy-in from all stakeholders.
Facilitates the development of project timeline, defines deliverables and milestones, and sets priorities.
Defines project structure, roles, and responsibilities.
Collaborates with Director and workstream teams on change management and communication approach and plan for program and project duration.
Aids in determining needed meeting types, frequencies and participants.
Ongoing ManagementOwns accountability for meeting project objectives within the prescribed budget.
Develops, maintains, and delegates where necessary project documentation including, but not limited to Project Plan, Meeting Agendas, Meeting Minutes, Decision Documents, Scope Change Forms.
Monitor progress and help ensure corrective actions take place to avoid project slippage.
Establishes and maintains a change control process and framework.
Documents and communicates project status regularly.
Alerts Director of any risks jeopardizing the execution of the project.
Proactively identifies issues and risks; resolves or escalates issues in a timely and effective manner.
Manages project staff, if applicable.
Creates a positive project team environment.
Performs project-related analytical work as needed.
AdvisoryAct as a consultant and advisor to the Organizational Readiness team, as well as stakeholders and leadership groups, on matters of change management best practices.
Serves as a change management primary point of contact for assigned projects to ensure coordination and integration with other projects.
This includes implementation of Workday, major areas of anticipated impact as identified by Business Excellence and functional leadership, and foundational projects related to Business Excellence scope.
Facilitates project team decision making, and helps develop recommendations for items that require input and/or decision making by project sponsors or other stakeholders.
Proactively works with the team to anticipate and address change management and communicate needs related to the project.
Other duties as assigned Skills and CompetenciesProven project leadership and management skills; ability to provide direction to team members, other staff, and consultants, if applicable.
Strong interpersonal, negotiating and team-building skills.
Ability to get work done through others, even if there is no direct reporting relationship.
Exhibits strong political and professional diplomacy, demonstrating understanding of sensitivity in roles, relationships, and cross-enterprise work.
Take-charge ability and excellent judgment in determining and leveraging resources.
Strong experience and ability in developing and managing work to project plans and timelines.
Demonstrated analytic and problem-solving skills.
Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy.
Ability to work within a complex multi-site environment.
Strong PC skills / Microsoft applications, including PowerPoint, Excel, Access, Project, Visio.
Excellent oral and written communication skills.
Strong working knowledge of HR functional areas and processes.
Supervisory ResponsibilityActs as a leader to a small team of project staff, who will not be direct reports; manages the successful execution of the project to program timelines and needs, ensures effective development opportunities, contributes to the performance management process, etc.
Fiscal ResponsibilityIndirect budgetary responsibility for related project plans.
Demonstrates fiscal responsibility by effectively using MGB resources.
Working ConditionsThis position can be remote or hybrid remote with the option of on-site work at the Assembly Row (Somerville) location.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office working conditions.
The noise level in the work environment (on-site) is quiet to moderate.
QualificationsQualificationsBachelor s Degree required.
5-8
years experience in operations management, project management or management consulting, preferably in a healthcare environment.
5-8
years of Human Resources and change transformation management experience as applicable.
PMP Certification preferred.
Strong working knowledge of change management and the modern healthcare environment.
Proficiency with Atlassian tools or other project management software, as well as Microsoft Office tools (Powerpoint, Excel, etc.
).
A combination of education and experience may be substituted for requirements.
Job Field:
Professional/ManagerialOrganization:
Mass General BrighamSchedule:
Full-timeShift:
Day JobEmployee Status:
Regular.
Estimated Salary: $20 to $28 per hour based on qualifications.
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