Veterans Service Representative
This Veterans Service Representative( GS- 0996- 07/09/10) is located in the Veterans Benefits Administration, Boston Regional Office, Boston, MA.
Position Numbers:
(GS-07) PD #37300A (GS-09) PD #37301A (GS-10) PD #37233AThis is a Bargaining Unit position.
Work Schedule:
Monday through Friday, 1st shift 8:
00 am to 4:
30 pm Major Duties:
The Veterans Service Representative (VSR) works as an employee in the Veterans Service Center.
The VSR explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to the veteran describing the decision and the reason for it.
This position may require occasional evening and weekend work.
Specific duties are the following:
Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims.
Explains the full range of VA benefits and all related programs.
Makes determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision.
Decides the necessity for and type of examinations, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries.
Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim.
Prepares correspondence to members of Congress and special interest groups on case assignments and other controlled correspondence.
Rotates through the Pre-Determination, Post Determination, Public Contact, Appeals, and Triage teams to gain experience in all aspects of the position and acquire the competencies to successfully complete the certification process.
.
Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.
Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
Relocation Expenses:
Relocation expenses are not authorized for this position.
Individual(s) selected for this position must be available to attend a mandatory 8-week consecutive training session.
This training may require official government travel away from the permanent duty station to a different city and/or state.
Flexitour is not available during training.
Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Selection at a lower grade level does not guarantee promotion to the full performance level.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position Numbers:
(GS-07) PD #37300A (GS-09) PD #37301A (GS-10) PD #37233AThis is a Bargaining Unit position.
Work Schedule:
Monday through Friday, 1st shift 8:
00 am to 4:
30 pm Major Duties:
The Veterans Service Representative (VSR) works as an employee in the Veterans Service Center.
The VSR explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to the veteran describing the decision and the reason for it.
This position may require occasional evening and weekend work.
Specific duties are the following:
Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims.
Explains the full range of VA benefits and all related programs.
Makes determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision.
Decides the necessity for and type of examinations, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries.
Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim.
Prepares correspondence to members of Congress and special interest groups on case assignments and other controlled correspondence.
Rotates through the Pre-Determination, Post Determination, Public Contact, Appeals, and Triage teams to gain experience in all aspects of the position and acquire the competencies to successfully complete the certification process.
.
Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.
Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
Relocation Expenses:
Relocation expenses are not authorized for this position.
Individual(s) selected for this position must be available to attend a mandatory 8-week consecutive training session.
This training may require official government travel away from the permanent duty station to a different city and/or state.
Flexitour is not available during training.
Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Selection at a lower grade level does not guarantee promotion to the full performance level.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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