Program Manager

Job Requisition ID: 3967
The Program Manager (APM) is responsible for the delivery of key program s to achie ve HMH strategic goals and objectives. They align multiple projects and teams across the organization, effectively managing the focus, communication and transparency across teams. T he APM takes high - performing team s found in a single team/ product environment and scales it across a larger product portfolio , maintaining productivity, predictability and quality.
The primary responsibilities are as follows:

• Program Communication - Optimize communication paths throughout the program team ; E nsure work is shared and allocated correctly to increase team and team - to - team communication
• Program Focus - S olidify and focus teams ; Funnel projects and work items to teams; Manage work to available team capacity
• Program Transparency - D efine product and release cycles (Release Vision, Release Scope and Boundaries, Release Planning) ; Align team sprint cycles within that plan with a shared view (Sprint Planning, Develop & Test, Review & Adapt) o Share team sprint reviews, ensuring release updates
• Prepare program level materials for steering committee meetings, operations review with senior leadership, and other meetings as necessary.
• Manage program status meetings, collaborate with work - stream leads, ensure program is being managed efficiently, a nd manage issue resolution to prevent unnecessary escalation.
• Manage and report on budget at a program level.
• Identify, engage, maintain and manage stakeholder relationships.
• Point of escalation for program blockers.
• Monitor and maintain best practices to ensure smooth program delivery.

The ideal candidate will have a p ostgraduate degree in Computer Science/ Business related field.
Knowledge and skills Required:

• 4
  years program management experience required, with at least 2 years of that in an agile program management role.

• Leadership skills to manage the multiple teams throughout the program life cycle.
• E xperience in managing multiple agile projects concurrently with the ability to move between high level and detailed .
• Advanced organizational and coordination skills along with multitasking capabilities to get things done in a fast paced environment.
• High level of professionalism, representing the company positively and appropriately in all situations.
• Ability to drive consensus among various internal stakeholders, including executive management and third parties
• Customer service orientation with ability to manage relationships with internal and external customers.
• Strong 3rd party management capabilities, including negotiation and delivery management
• Experience liaising with and managing geographically remote teams including working with different cultures.
• The ability to foster motivation within the project team to meet tight deadlines.
• The ability to have a strong impact and influence key decisions.
• Logical thinking with creative problem -solving ability.
• Team management experience; comfortable managing in a matrix environment project teams of up to 30 people.

HMH
Estimated Salary: $20 to $28 per hour based on qualifications.