Homeless Recovery Case Manager
Homeless Services
Recovery Case Manager
Responsibilities:
1. Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior, optimism and encouragement. Assist the team and consumers in providing on-going assessment of symptoms and responses to staff interventions. 2. Participate in the development of IAP's (Individualized Action Plans). Promote consumers preferences and goals. Assist in identifying strengths, cultural preferences and motivations as it relates to goals. Support consumers in their desire for recovery and rehabilitation in the development of their goals. 3. Provide interventions related to consumers IAP and as assigned by supervisor. Provide interventions that are inclusive of consumer preferences, cultural desires and community resources. Recovery Case Manager (Continued) 4. Assist consumers in accessing consumer resources and natural support to achieve goals. Facilitate community integration according to consumers' needs, desires and with consultation from supervisor and team staff. 5. Provide interventions and support related to recovery and independence in all environments. Assist team members in providing support to consumers to achieve independence and rehabilitation. 6. Promote concepts of health and wellness. Assist consumers with accessing information and services related to medical care, nutrition, exercise and smoking cessation as appropriate. Assist consumers with accessing community resources that supports these healthy areas. 7. Be able to recognize and respond to symptoms of mental illness and/or emotional distress. 8. Assist consumers with identifying and utilizing coping skills as needed. 9. Complete all necessary documentation thoroughly and within identified timelines. 10. Provide and maintain therapeutic boundaries and a professional relationship with consumers. Exercise sound judgement by providing appropriate distance and support that promotes a trusting relationship and places the wellbeing of the consumer first. Ensure that the emotional vulnerability of the consumer is not exploited for personal or other interests and act in a manner that cannot be misconstrued by the consumer. This includes but is not limited to the following: sexual exploitation; initiating or pursuing a relationship (friendship, sexual or otherwise); physical, verbal or emotional abuse; financial exploitation; engaging in gift giving or receiving. 11. Ensure the safety of consumers; implementing crisis intervention as necessary. Includes but not limited to: use of deescalating modes of communication/ interaction to ensure consumer's safety, stability, mental status, and physical health; utilize supervisor and team members for consultation; communicating all pertinent information in a clear and concise manner with particular attention to clinical observations. 12. Appropriately assess each consumer's safety and health and address identified issues or risk immediately notifying supervisory personnel. 13. Maintain and adhere to Agency policy/ procedures regarding consumer confidentiality, ensuring that: consumer records are maintained in a locked area and access is limited; clinical conversations occur in an area where information cannot be overheard by others; privileged information regarding a consumer is not given verbally or otherwise without consumer's written consent. 14. Assist consumers with maintaining all areas related to activities of daily living. This includes but is not limited to: personal hygiene, maintaining clean living environment, grocery shopping, managing finances, etc. Assist consumers with building skills in this area. Perform housekeeping and shopping tasks as needed. 15. Ensure appropriate documentation accompanies consumers to appointments as authorized. 16. Actively take part in supervision, staff meetings, in-services and trainings as required or determined by supervisor. 17. Transport consumers to work sites, meetings, daily activities, appointments, and activities as needed. Follow all motor vehicle rules and regulations when driving consumers. 18. Identify and address significant health, psychiatric and behavioral issues. Report information to supervisor according to program procedure. 19. Provide physical assistance to consumers as required by the program and or consumer. Recovery Case Manager (Continued) 20. Maintain a positive professional working relationship with consumers, co-workers and interested parties, at all times. Use appropriate lines of communication both internally and externally. 21. Maintain CPR, First Aid, and other training certifications as required by the Agency and DMH. Maintain any additional certifications or attend trainings as required by supervisor/division director. 22. Ensure that consumers are treated with dignity and respect in accordance with ECHS' Human Rights policy. Ensure that that the foundations of services compasses empowerment, choices and recovery. 23. Ensure consumers are free from neglect and abuse. Report all concerns/ suspicions of abuse/neglect to supervisor and the Disabled Persons Protection Commission. 24. Responsible for promoting and upholding the principles of Corporate Compliance and the ECHS Corporate Compliance program. Adhere to all ECHS policies and procedures including the Code of Conduct, Consumer Confidentiality, and HIPAA. 25. Respect diversity of others by demonstrating and modeling cultural awareness and sensitivity at all times. 26. Perform other job related duties as assigned
Pay Rate:$ 14.42 per hour
Schedule: Variable, 40 hours per week 7-3 or 3-11 shift, days to be determined
Requirements
Must have a bachelor's degree in psychology, social work or related field with at least one year of experience with people with severe and persistent mental illness. Experience working with homeless population preferred. Must have a strong commitment to mental health recovery. Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment. Must have ability to provide flexible services that are community based and focused on team work. Computer literacy and skill in the use of computers and related software applications.
Must be proficient in English and possess and convey effective verbal and written communication skills with clients, staff and service providers. Ability to use good judgment. Ability to identify and execute effective problem solving strategies. Must possess sound crisis intervention and conflict resolution skills. Ability to develop and maintain professional working relationships with consumers, staff, co-workers and supervisor. Ability to work effectively with diverse populations and cultural groups
Eliot Community Human Services offers a great benefits package that includes a competitive salary, 3 weeks vacation, 12 sick days and 11 holidays. Eliot pays 75% of health and dental insurance and 100% of Life, AD&D, Short and Long Term Disability insurance for full time employees. We also offer 401(k) retirement plan, Dependent Care plan, EAP, credit union, free college savings tuition program and other voluntary benefits. The agency also has our own in house training program which provides CEU's.
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Eliot Eliot Community Human Services
186 Bedford Street Lexington, MA 02420-4436
Privacy Policy
Terms & Conditions
Call us (781) 861-0890
Services
Services
Children, Youth and Family
Emergency Services
Adult Mental Health
Outpatient Counseling & Treatment
Homeless Services
Brain Injury Services
Developmental Disabilities
Residential and Community Support Services
Residential Homes
Day Services Kelliher
Family and Independent Supports
Careers
Careers
Internships
Job Fairs
Training Centers
About Us
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Recovery Case Manager
Responsibilities:
1. Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior, optimism and encouragement. Assist the team and consumers in providing on-going assessment of symptoms and responses to staff interventions. 2. Participate in the development of IAP's (Individualized Action Plans). Promote consumers preferences and goals. Assist in identifying strengths, cultural preferences and motivations as it relates to goals. Support consumers in their desire for recovery and rehabilitation in the development of their goals. 3. Provide interventions related to consumers IAP and as assigned by supervisor. Provide interventions that are inclusive of consumer preferences, cultural desires and community resources. Recovery Case Manager (Continued) 4. Assist consumers in accessing consumer resources and natural support to achieve goals. Facilitate community integration according to consumers' needs, desires and with consultation from supervisor and team staff. 5. Provide interventions and support related to recovery and independence in all environments. Assist team members in providing support to consumers to achieve independence and rehabilitation. 6. Promote concepts of health and wellness. Assist consumers with accessing information and services related to medical care, nutrition, exercise and smoking cessation as appropriate. Assist consumers with accessing community resources that supports these healthy areas. 7. Be able to recognize and respond to symptoms of mental illness and/or emotional distress. 8. Assist consumers with identifying and utilizing coping skills as needed. 9. Complete all necessary documentation thoroughly and within identified timelines. 10. Provide and maintain therapeutic boundaries and a professional relationship with consumers. Exercise sound judgement by providing appropriate distance and support that promotes a trusting relationship and places the wellbeing of the consumer first. Ensure that the emotional vulnerability of the consumer is not exploited for personal or other interests and act in a manner that cannot be misconstrued by the consumer. This includes but is not limited to the following: sexual exploitation; initiating or pursuing a relationship (friendship, sexual or otherwise); physical, verbal or emotional abuse; financial exploitation; engaging in gift giving or receiving. 11. Ensure the safety of consumers; implementing crisis intervention as necessary. Includes but not limited to: use of deescalating modes of communication/ interaction to ensure consumer's safety, stability, mental status, and physical health; utilize supervisor and team members for consultation; communicating all pertinent information in a clear and concise manner with particular attention to clinical observations. 12. Appropriately assess each consumer's safety and health and address identified issues or risk immediately notifying supervisory personnel. 13. Maintain and adhere to Agency policy/ procedures regarding consumer confidentiality, ensuring that: consumer records are maintained in a locked area and access is limited; clinical conversations occur in an area where information cannot be overheard by others; privileged information regarding a consumer is not given verbally or otherwise without consumer's written consent. 14. Assist consumers with maintaining all areas related to activities of daily living. This includes but is not limited to: personal hygiene, maintaining clean living environment, grocery shopping, managing finances, etc. Assist consumers with building skills in this area. Perform housekeeping and shopping tasks as needed. 15. Ensure appropriate documentation accompanies consumers to appointments as authorized. 16. Actively take part in supervision, staff meetings, in-services and trainings as required or determined by supervisor. 17. Transport consumers to work sites, meetings, daily activities, appointments, and activities as needed. Follow all motor vehicle rules and regulations when driving consumers. 18. Identify and address significant health, psychiatric and behavioral issues. Report information to supervisor according to program procedure. 19. Provide physical assistance to consumers as required by the program and or consumer. Recovery Case Manager (Continued) 20. Maintain a positive professional working relationship with consumers, co-workers and interested parties, at all times. Use appropriate lines of communication both internally and externally. 21. Maintain CPR, First Aid, and other training certifications as required by the Agency and DMH. Maintain any additional certifications or attend trainings as required by supervisor/division director. 22. Ensure that consumers are treated with dignity and respect in accordance with ECHS' Human Rights policy. Ensure that that the foundations of services compasses empowerment, choices and recovery. 23. Ensure consumers are free from neglect and abuse. Report all concerns/ suspicions of abuse/neglect to supervisor and the Disabled Persons Protection Commission. 24. Responsible for promoting and upholding the principles of Corporate Compliance and the ECHS Corporate Compliance program. Adhere to all ECHS policies and procedures including the Code of Conduct, Consumer Confidentiality, and HIPAA. 25. Respect diversity of others by demonstrating and modeling cultural awareness and sensitivity at all times. 26. Perform other job related duties as assigned
Pay Rate:$ 14.42 per hour
Schedule: Variable, 40 hours per week 7-3 or 3-11 shift, days to be determined
Requirements
Must have a bachelor's degree in psychology, social work or related field with at least one year of experience with people with severe and persistent mental illness. Experience working with homeless population preferred. Must have a strong commitment to mental health recovery. Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment. Must have ability to provide flexible services that are community based and focused on team work. Computer literacy and skill in the use of computers and related software applications.
Must be proficient in English and possess and convey effective verbal and written communication skills with clients, staff and service providers. Ability to use good judgment. Ability to identify and execute effective problem solving strategies. Must possess sound crisis intervention and conflict resolution skills. Ability to develop and maintain professional working relationships with consumers, staff, co-workers and supervisor. Ability to work effectively with diverse populations and cultural groups
Eliot Community Human Services offers a great benefits package that includes a competitive salary, 3 weeks vacation, 12 sick days and 11 holidays. Eliot pays 75% of health and dental insurance and 100% of Life, AD&D, Short and Long Term Disability insurance for full time employees. We also offer 401(k) retirement plan, Dependent Care plan, EAP, credit union, free college savings tuition program and other voluntary benefits. The agency also has our own in house training program which provides CEU's.
Apply On-lineSend This Job to a Friend
Browse Open Jobs
Search Open Jobs
Edit Your Profile
View Submitted Applications
Join our mailing list
Employee login
Current Employee Former Employee
Eliot Eliot Community Human Services
186 Bedford Street Lexington, MA 02420-4436
Privacy Policy
Terms & Conditions
Call us (781) 861-0890
Services
Services
Children, Youth and Family
Emergency Services
Adult Mental Health
Outpatient Counseling & Treatment
Homeless Services
Brain Injury Services
Developmental Disabilities
Residential and Community Support Services
Residential Homes
Day Services Kelliher
Family and Independent Supports
Careers
Careers
Internships
Job Fairs
Training Centers
About Us
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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