Kevin Haverty

KEVIN T. HAVERTY, M.B.A


2 Fourth Street Place, Boston, MA 02127                 (617) 957-8591                        k_haverty@hotmail.com


 


SUMMARY__________________________________________________________________


 


Experienced manager with extensive proficiency in all areas of employee training and development.  My career has spanned many areas, including hospitality event management, sales, and student affairs administration in a university setting.  While in all these roles I have also preformed as the departmental training manager, and feel this experience will be beneficial in any human resources department.  In addition I have been the payroll and recruiting specialist for several of the departments throughout my work history.


 


RELATED SKILLS                                                                                                                       


 


Completed the SHRM Essentials of Human Resources Management course


 


As a Resident Director



  • Proctored monthly training sessions on various subjects for student staff development

  • Administered annual department hiring-selection process for 90 student staff, and two additional abridged hiring sessions a year for 10-20 replacement student staff.

  • Completed performance reviews 6 times a year for staff of 20

    • Served as department special projects coordinator, organizing new policies, forms, and systems




 


Certified TiPS Trainer - 2003 -2008


 


As a Banquet Manager



  • Developed and implemented new training practices for 200 employees

  • Designed, built, and proctored the training modules for;

    • 2 – 3 new hire introduction classes per year

    • 1 basic skills refresher class each year

    • 2 – 4 TiPS training classes per year

    • 1 organizational development class every other year




 


As Manager



  • Managed human resources functions for hotel union service staff, including performance evaluations, employee payroll, and disciplinary action

  • Redesigned, updated and improved operational paperwork including daily audits to ensure financial accuracy


 


RELATED WORK EXPERIENCE                                                                                             


 


Aramark – At Boston University’s Questrom School of Business                 Boston, MA


6/14-Present    Catering Manager



  • Developed training program for new hire employees 

  • Responsible for weekly payroll and scheduling of up to 50 service staff

  • Supervised daily operations of Graduate School catering office

  • Supervised operation of Presidential and Trustee dinners, individual corporate conferences, and wedding events up to 300 attendees

  • Strong time management and multi tasking skills displayed on a daily basis


 


 


 


Charles River Boat Company                                                                         Cambridge, MA


3/12-12/13       Sales and Events Manager



  • Responsible for training the staff on all new computer programs, acting in my role as the company’s primary information technology resource. 

  • Created and continuously updated sales kit materials, gathering content from all departments and writing promotional advertisements

  • Served in a manager-on-duty rotation, during which supervised 20 hourly employees and responded to all guest and client issues

  • Sold, booked, and coordinated over 115 events per year for the Charles River Boat Company and Cruise Boston divisions

  • Responded daily to individual and corporate requests for proposal through electronic, written and telephone communications


 


Seaport Hotel & World Trade Center                                                             Boston, MA


1/07-3/12         Banquet Manager



  • Developed and implemented new training practices for 200 employees

  • Designed, built, and proctored the training modules for;

  • Supervised service workers, in excess of 150 employees per day

  • Supervised operation of large scale gala dinners, individual corporate conferences, and wedding events up to 5,000 attendees


 


Omni Parker House Hotel                                                                                           Boston, MA


4/04 – 1/07      Assistant Banquet Manager



  • Oversaw daily operation of 18 function rooms

  • Redesigned, updated and improved operational paperwork including daily audits to ensure financial accuracy

  • Managed human resources functions for union service staff, including performance evaluations, employee payroll, and disciplinary action


 


Johnson & Wales University                                                                           Providence, RI


6/00 – 6/03         Resident Director



  • Supervised 530  students and 15 hall staff members

  • Served as special projects coordinator, organizing new policies, forms, and systems

  • Resolved and mediated both student and paraprofessional staff interpersonal conflicts


 


EDUCATION                                                                                                                                  


 


Johnson & Wales University                                                                           Providence, RI


2/2003             M.B.A. Hospitality Administration Management       


Minor in Marketing Studies


5/1999             B. S. Food Service Management                                            


Minor in Leadership Studies      


5/1997             A. A. S. Culinary Arts                                                 


 


TECHNOLOGY & SOFTWARE                                                                                                 


 



  • Kronos – Payroll management software

  • Microsoft Office Suite – Word, Excel, PowerPoint, Publisher

  • Delphi – Event management system

  • PosiTouch – Point of sale system


 

  • ID#: 111539
  • Location: Boston, MA , 02127

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!