Head Bank Teller

Tishaya James
41 Corona Street, Boston, MA, 02124 • Phone: (857) 212-7112 • Email: tjames94@gmail.com
Citizens Bank June 2016- Present
Senior Teller/ Head Cash Boston, MA
Responsibilities as a Senior teller it’s my pride to make sure every customer is completely satisfied
Being able drive sales and get customers to open accounts
In charge of selling and receiving money and ordering the banks money as well
Maintaining Operations and filling paper work out according to my work procedures
Meet all productivity standards set by management (monthly targets/goals)
Travelex America Inc. June 2015- Present
Sales Consultant Boston, MA
Responsible for delivering the highest level of customer service
Apply features and benefits of all Travelex Foreign Currency product lines by utilizing selling skills to increase the average transaction value
Responsible for accurate balancing of inventories and maintaining cash stock balances
Identify the warning signs of questionable transactions and mitigating possible effects of these deals with management
Meet all productivity standards set by management (monthly targets/goals)
Maintain all customer files and execute all day-end procedures
Potbelly Sandwich Shop Nov. 2014- June 2015
Sales Associate Boston, MA
Received and prepared sandwich orders from customers while delivering high energy customer service
Ensured the cleanliness of all work areas, equipment, utensils, dishes, or silverware and dining area
Responsible for restocking cupboards, refrigerators, and dining room supplies
Obtained payment from customers and issued correct change accordingly
Stop & Shop Aug. 2012-May 2014
Cashier Boston, MA
Greeted customers as they arrived in the store and provided them with information regarding products and/or services
Responded to customers’ complaints and took necessary actions to resolve their issues
Processed cash, credit card and check payments
Maintained knowledge of store inventory and sales activities
Holland Community Center July 2009-Aug. 2013
Senior Staff Boston, MA
Supervised children from ages 7 to 8 years old
Provided a clean, safe, and fun child care environment
Developed and implemented activities to ensure a quality experience
Implemented program procedures effectively to uphold the safety of all participants
Bunkerhill Community College Sep. 2013- PresentA.S Candidate in Human Services Boston, MA
  • ID#: 133034
  • Location: Boston, MA , 02124

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