Legal Assistant

DIANE RANKIN

  email: diane.rankin37@gmail.com

 

 

OBJECTIVE:   Administrative office support in the Legal industry

Summary:       

Result oriented achiever with excellent track record as a decisive decision making. Highly motivated, fast learner, worked independently with limited supervision. Ability of multitasking and capable of meeting deadlines, excellent investigation and research skills.

 

PROFESSIONAL TRAINING:

Operation A.B.L.E of Greater Boston, Inc., Boston, MA

Operation Service, CUSTOMER CARE TRAINING PROGRAM, October 2009

  • Updated computer skills
  • Developed proficiency using Microsoft Office Suit, i.e. Word Excel, Access, PowerPoint and Outlook 
  • Demonstrated ability with screen navigation skills, file management, data input, and letter composition 
  • Gained expertise doing Internet research to handle customer and client inquires 
  • Developed comfortable ability handling difficult calls, saying no tactfully without losing customer commitment and giving appropriate response when an answer is not readily available 

 

EDUCATION:

 

Suffolk University, MA May 2009, GPA:3.44

M.S. Criminal Justice

 

Newbury College, MA. May 2003

B.S. Legal Studies, Deans List

A.S. Paralegal Studies, Deans List

 

PROFESSIONAL EXPERIENCE

Public Defenders Office, 

Committee for Public Counsel Services 12/2009-12/2011

Assignment Coordinator

  • Assistant to director and two  senior attorneys                                                                                                             
  • Assigned attorneys to represent clients across the state of Massachusetts
  • Serves as the first point of contact for large and ongoing cases
  • Served as liaison between private attorneys, indigent clients, court personnel, and Sex Offender Registration Board
  • Maintained case management system
  • Maintained complex records
  • Developed and prepared monthly and annual reports for director’s review
  • Created Notice of Assignments, filed Notice of Assignments with courts
  • Reviewed attorney’s sex offender certification applications, processed applications
  • Draft and created sex offender certification application
  • Performed full range of case processing duties
  • Expressed ideas concisely and clearly, orally and in writing
  • Participated/assisted  director in professional training programs, and hearings
  • Designed computerized tracking systems to help monitor administrative processes
  • Conducted specialized research as needed
  • Performed any other legal task and clerical tasks as required
  • Updated and organize certification and assignment data
  • Gathered documents and information from courts, prison administrators and law enforcement agencies

 

 

 

 

 

 

Diane Rankin

Page 2 of 2

 

 

John Leonard, Boston, MA.

Legal Receptionist/Assistant 6/2007-9/2007 

  • Served as administrative support to attorneys
  • Greeted Clients
  • Dictaphone transcription
  • Typed legal correspondence, memoranda and reports
  • Performed clerical duties such as filing photo copying and distributing mail

 

Randall America, Cambridge, MA 11/2000-12/2003

Claim Assistant/Assistant Claims Manager

  • Communicated with claimant’s attorney
  • Handled case load of lead paint claims
  • Applied state laws as to levels of ingested lead constitutes lead paint poisoning
  • Made determination on settlement amount in reference to policy limits
  • Attended formal mediation meetings to settle claim if required
  • Gathered information and analyzed data, hospital records, investigation reports

 

Paralegal

  • Conducted research for claim managers, through internet and internal database
  • Demonstrated proficiency in customer service, written and oral
  • Oversaw and analyzed outside defense firms’ legal invoices for appropriate activities, approved payments for invoices.
  • Authorized initial approval for invoice payment
  • Advised policy holders status of claims through correspondence

 

Law office of Donald Green, Boston, MA

Legal Secretary, MA 3/2000-11/2000

  • Interviewed Clients for intake information 
  • Handled case load, provided clients status of case, and updated client information 
  • Requested medical records and reviewed medical records 
  • Typed legal documents, complaints, interrogatories, request for production of documents 
  • Maintained calendar and scheduled depositions 
  • Organized and prioritized and met deadlines as to filing documents with courts
  • ID#: 78692
  • Location: Boston, MA , 02119

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

(Contract) Legal Assistant
Waltham, MA Alkermes
Legal Assistant - active Secret clearance pref...
Boston, MA CGI Group Inc.
Legal Assistant - active Secret clearance pref...
Boston, MA CGI Technologies and Solutions, Inc.
Legal Assistant
Boston, MA Cabot Corporation
Legal Assistant
Boston, MA Robert Half
Legal Assistant, IP Docketing Specialist
Marlborough, MA Sunovion