Legal Assistant





OBJECTIVE:   Administrative office support in the Legal industry


Result oriented achiever with excellent track record as a decisive decision making. Highly motivated, fast learner, worked independently with limited supervision. Ability of multitasking and capable of meeting deadlines, excellent investigation and research skills.



Operation A.B.L.E of Greater Boston, Inc., Boston, MA

Operation Service, CUSTOMER CARE TRAINING PROGRAM, October 2009

  • Updated computer skills
  • Developed proficiency using Microsoft Office Suit, i.e. Word Excel, Access, PowerPoint and Outlook 
  • Demonstrated ability with screen navigation skills, file management, data input, and letter composition 
  • Gained expertise doing Internet research to handle customer and client inquires 
  • Developed comfortable ability handling difficult calls, saying no tactfully without losing customer commitment and giving appropriate response when an answer is not readily available 




Suffolk University, MA May 2009, GPA:3.44

M.S. Criminal Justice


Newbury College, MA. May 2003

B.S. Legal Studies, Deans List

A.S. Paralegal Studies, Deans List



Public Defenders Office, 

Committee for Public Counsel Services 12/2009-12/2011

Assignment Coordinator

  • Assistant to director and two  senior attorneys                                                                                                             
  • Assigned attorneys to represent clients across the state of Massachusetts
  • Serves as the first point of contact for large and ongoing cases
  • Served as liaison between private attorneys, indigent clients, court personnel, and Sex Offender Registration Board
  • Maintained case management system
  • Maintained complex records
  • Developed and prepared monthly and annual reports for director’s review
  • Created Notice of Assignments, filed Notice of Assignments with courts
  • Reviewed attorney’s sex offender certification applications, processed applications
  • Draft and created sex offender certification application
  • Performed full range of case processing duties
  • Expressed ideas concisely and clearly, orally and in writing
  • Participated/assisted  director in professional training programs, and hearings
  • Designed computerized tracking systems to help monitor administrative processes
  • Conducted specialized research as needed
  • Performed any other legal task and clerical tasks as required
  • Updated and organize certification and assignment data
  • Gathered documents and information from courts, prison administrators and law enforcement agencies







Diane Rankin

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John Leonard, Boston, MA.

Legal Receptionist/Assistant 6/2007-9/2007 

  • Served as administrative support to attorneys
  • Greeted Clients
  • Dictaphone transcription
  • Typed legal correspondence, memoranda and reports
  • Performed clerical duties such as filing photo copying and distributing mail


Randall America, Cambridge, MA 11/2000-12/2003

Claim Assistant/Assistant Claims Manager

  • Communicated with claimant’s attorney
  • Handled case load of lead paint claims
  • Applied state laws as to levels of ingested lead constitutes lead paint poisoning
  • Made determination on settlement amount in reference to policy limits
  • Attended formal mediation meetings to settle claim if required
  • Gathered information and analyzed data, hospital records, investigation reports



  • Conducted research for claim managers, through internet and internal database
  • Demonstrated proficiency in customer service, written and oral
  • Oversaw and analyzed outside defense firms’ legal invoices for appropriate activities, approved payments for invoices.
  • Authorized initial approval for invoice payment
  • Advised policy holders status of claims through correspondence


Law office of Donald Green, Boston, MA

Legal Secretary, MA 3/2000-11/2000

  • Interviewed Clients for intake information 
  • Handled case load, provided clients status of case, and updated client information 
  • Requested medical records and reviewed medical records 
  • Typed legal documents, complaints, interrogatories, request for production of documents 
  • Maintained calendar and scheduled depositions 
  • Organized and prioritized and met deadlines as to filing documents with courts
  • ID#: 78692
  • Location: Boston, MA , 02119

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