Responsible for reducing the loss exposure to the corporation by contacting customers whose checking or savings accounts are overdrawn. Negotiation of payment arrangements with the customer while at the same time helping to retain the banking relationship.
Recovery Services – Senior Customer Service Representative
11/00 – 07/09
Responsible for handling inbound calls from customers whose accounts have been charged off for a bank loss. Assist customers when disputing charge offs to either prove the bank loss or take corrective action to correct a bank error. Interface with reporting agencies to update to delete derogatory information.
Consumer Collection Specialist
11/93 – 10/00
Responsible for the working with commercial and retail customers to resolves charge offs on checking and savings accounts prior to agency placement. Monitored repayment agreements with debtors and took corrective action with agreement was broken.
Responsible for the collection of delinquent credit cards and secured/unsecured installment loans. Prepared required documentation and collection letters for repossession of automobiles and foreclosures on homes on second mortgage loans.
When selling, do not put your home address in your ad.
To avoid scams, buy and sell with people you can meet locally, in person.
When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
Never give out financial or private information like account numbers, PayPal login, or social security number.
If an offer sounds too good to be true, it is. Walk away!