Hotel Front Desk Clerk

Julia DIAZ


28 Glenway Street


Boston, MA 02121



Email: juliadiaz@gmail.com                Telephone: (857) 237-5797



PROFILE



  • Customer service skills

  • Dedicated and timely

  • Proficient

  • Reliable

  • Consistent

  • Team player and leader

  • Ability to multi-task on assignments


 


EDUCATION


Newton North High School                            9/2009 – 6/20/12


 


PROFESSIONAL EXPERIENCE


Market Associate                             


Legal Seafood                                                             10/2014 - Present



  • Customer Service                                           Chestnut Hill, MA

  • Cashier/Sales

  • Take customer request in fast past pace environment

  • Inventory and rotation of goods

  • Open/ Close market/ Balance cash draw

  • Prepare big orders for parties of 20 or more

  • Team player on all management assignments

  • Prep cook

  • Organize lobby and working stations

  • Take orders in person and over the phone


 


Hospitality/Server                                                    06/2012 - 8/2014 


New Bridge on the Charles                                        Dedham, MA



  • Prepare elders three meals a day with full dining set-up

  • Took meal orders and made accommodations

  • Cleaned and help maintain stock inventory

  • Customer service, care for elders


 


Cashier


Stop & Shop                                                               09/2010 – 08/2012



  • Supervised front-end of store                        Roxbury, MA

  • Customer Service

  • Open/ Closed store/ Balance cash draw

  • Stock and rotate


 


 


 


Cashier                                                                       10/2008 - 3/2009


    KFC/Taco Bell                                                       Boston, MA



  • Clean lobby

  • Open/ Closed restaurant/ Balance cash draw

  • Stock and Rotate       


Re-Appliance


ABCD                                                                         06/2010 – 08/2010



  • Assemble                                                        Boston, MA

  • Insulation

  • Clean

  • Organize, Stock and Rotate


 


Skills and Professional Information



  • Experience with taking care of others needs and requests

  • Taking requests over the telephone or in person

  • Relationship/Team Building within various sectors

  • Basic Microsoft Office

  • Interfacing with people on all levels


 


 


 

  • ID#: 99338
  • Location: Boston, MA , 02121

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