Hotel Front Desk Clerk

Julia DIAZ

28 Glenway Street

Boston, MA 02121

Email:                Telephone: (857) 237-5797


  • Customer service skills

  • Dedicated and timely

  • Proficient

  • Reliable

  • Consistent

  • Team player and leader

  • Ability to multi-task on assignments



Newton North High School                            9/2009 – 6/20/12



Market Associate                             

Legal Seafood                                                             10/2014 - Present

  • Customer Service                                           Chestnut Hill, MA

  • Cashier/Sales

  • Take customer request in fast past pace environment

  • Inventory and rotation of goods

  • Open/ Close market/ Balance cash draw

  • Prepare big orders for parties of 20 or more

  • Team player on all management assignments

  • Prep cook

  • Organize lobby and working stations

  • Take orders in person and over the phone


Hospitality/Server                                                    06/2012 - 8/2014 

New Bridge on the Charles                                        Dedham, MA

  • Prepare elders three meals a day with full dining set-up

  • Took meal orders and made accommodations

  • Cleaned and help maintain stock inventory

  • Customer service, care for elders



Stop & Shop                                                               09/2010 – 08/2012

  • Supervised front-end of store                        Roxbury, MA

  • Customer Service

  • Open/ Closed store/ Balance cash draw

  • Stock and rotate




Cashier                                                                       10/2008 - 3/2009

    KFC/Taco Bell                                                       Boston, MA

  • Clean lobby

  • Open/ Closed restaurant/ Balance cash draw

  • Stock and Rotate       


ABCD                                                                         06/2010 – 08/2010

  • Assemble                                                        Boston, MA

  • Insulation

  • Clean

  • Organize, Stock and Rotate


Skills and Professional Information

  • Experience with taking care of others needs and requests

  • Taking requests over the telephone or in person

  • Relationship/Team Building within various sectors

  • Basic Microsoft Office

  • Interfacing with people on all levels




  • ID#: 99338
  • Location: Boston, MA , 02121

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